Shanghai International Studies University
China
This paper analyzes XLearn, a mobile learning app designed for staff training in an enterprise, to determine the factors in the instructional design that influence learning motivation and outcomes. The influential factors proposed in the theory of instructional design were further studied and analyzed to find corresponding countermeasures. By doing so, concrete recommendations are put forward, which provide a reference for the instructional design of mobile learning apps for staff training.
This study adopts qualitative methods: a case study, interviews and a literature search. Firstly, it takes the XLearn app as a case study. Then, by interviewing the project manager and users, the author collected information about the process of app design and development, and also feedback from learners. Finally, the author studied the relevant literature to understand the status of the research in China and abroad. She found innovative points for her own research topic, summarized the existing problems with the app, and put forward corresponding countermeasures.
Ten relevant factors influencing the design of the mobile learning app for staff training were found, including, for example, inner cognitive load, the mode for presenting information, and visual design. Correspondingly, ten concrete recommendations for improvement are stated, viz. refine the learners’ hierarchy of needs; modify the mode of knowledge presentation; change the way of colour matching; provide advance organizers; optimize the motivation system; emphasize learner participation; improve the evaluation mode; enhance guidance for attitude changing; realize the function of enterprise knowledge management; and develop a performance support system.
This study is a positive exploration in the area of instructional design of a mobile learning app for staff training. To a certain extent, it enriches mobile learning theory, and enables the app – a new learning method – to meet the needs of staff training. In practice, it provides a reference for the process of instructional design for enterprises that are developing mobile learning apps for training their staff. It will help them to effectively improve the training effect and, finally, enhance their competitiveness in the industry. Therefore, this study is innovative and valuable.